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Sydney, Australia Australia

Retail Strategy | End-to-End Customer Experience | Digital Strategy & Transformation | Change Management

Retail

I am an experienced GM with a background in B2C sales, operational improvement, and marketing, with strengths in the startup of new initiatives within existing organisations that deliver incremental growth. I have a demonstrated ability to couple customer insight, financials, statistical analysis and business insight to build teams that improve customer experience while delivering cost reduction and margin improvement. I have a “hands-on” approach to leadership and building customer-first teams, whether as direct reports, or in combination with cross-functional teams and 3PLs. I love all things retail, digital, cycling and am inspired by the emerging use of technology in education and ...