This document discusses how visual analytics can be used to assess compensation plans. It provides examples of how sales payments data can be visualized based on different groupings like role, geography, and measure. The visualizations show percentages of total dollars and allow viewers to see at a glance where compensation dollars are going. It also discusses how visualizations can show performance distributions, comparisons between plans and companies, and how plans have changed over time. The document is authored by Donya B. Rose from consulting firm The Cygnal Group and promotes their sales compensation plan design services.
3. Where is the money going?
Group sales payments
by
Role category
Comp plan measure
Use size to show
% of total dollars by
category
You can tell at a glance
Where your comp
dollars are going by
role and measure
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4. Where is the money going?
Group sales payments
by
Geography
Comp plan measure
Use size to show
% of total dollars by
category
You can tell at a glance
Where your comp
dollars are going by
role and geography
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5. Where is the money going?
Group sales payments by
Geography
Comp plan measure
Sales role
Use size to show
% of total dollars by
category
Use color to show
% of dollars in each cell
from each geo
You can tell at a glance
Where your comp
dollars are going by role
and measure, with a
good idea about which
geos dominate the
spending
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6. Who is earning what on which plan component?
Group sales payments by
Comp plan measure
Sales role
Quarter
Person
Use size to show
Average payout per
person per quarter
You can tell at a glance
Which sales people are
earning the most
Which components are
delivering the most pay
by role
All the variations in the prior series can be applied to this one as well
(by geo, by role and geo) 6
7. Which components are payout over/under target?
Group total payout %
target by
Comp plan measure
Sales role
Person
Use size to show
Average payout across
all participants
You can tell at a glance
Which components are
payout over/under
target
Which roles are
earning over/under
target
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8. How is performance disbursed around quota?
Group actual sales % quota by
Comp plan measure
Sales role
Person
Geography
Differentiate marks
Color for geography
Shape for measure
Add reference lines & color
code them
Median
90th percentile
5th percentile
You can tell at a glance
What the performance
distribution is for each
column, and how they
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compare
9. Payout % Target distributions
Group sales people by
Role category
Geography
Actual comp % target
Use color to show
<100% red
Around 100% gray
>100% green
You can tell at a glance
Where the people are
Which regions are
paying over/under target
Which roles are
performing over/under
target
Where there are non-
normal distributions
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10. Comparing total compensation distributions
Group sales people by
Role category
Legacy company
Actual comp total
compensation last year
Use color to show
Legacy company
You can tell at a glance
The distribution of total
compensation by role
The difference in
compensation practices
between companies
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11. Understanding the sources of variability in comp
Group sales people by
Role category
Legacy company
Use color to show
Legacy company
Chart
Plot actual variable pay
vs. base pay
Add reference lines at
25th and 75th percentiles
You can tell at a glance
Where variable pay is
the primary source of
variability in pay, and
where base contributes
as much or more
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12. The relationships between variable pay and productivity
Group sales people by
Role category
Legacy company
Use color to show
Sales role
Chart
Plot actual variable pay
vs. quota attainment
Add reference lines at
100%
You can tell at a glance
How much quotas
matter to total
compensation
Whether management
discretion is liberally
applied
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13. Pay mix compared across two organizations
Group sales people by
Role category
Legacy company
Use color to show
Legacy company
Chart
Pay mix (Actual incentive %
Total Comp) vs. Base, by
year
Add reference lines at
median, 25th and 75th
percentiles
You can tell at a glance
How pay mix compares
between companies
How stable pay mix has
been across years
If people with higher bases
tend to have higher or lower
incentive payouts 13
14. How consistent is quota performance by person
Group sales people by
Role category
Legacy company
Use color to show
Each person separately
Chart
Actual sales % quota
for two consecutive
years
You can tell at a glance
If performance against
quota is overall up or
down year over year
If top performers one
year are also top
performers the next
year
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15. How consistent is quota performance by person
Group sales people by
Role category
Use color to show
Selling roles
Chart
Actual sales % quota
for two consecutive
years on an XY plot
You can tell at a glance
If top performers one
year are also top
performers the next
year
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16. How have plans changed over time?
Group sales people by
Role category
Year
Use color to show
Plan measures
You can tell at a glance
If variable pay has
generally been up or
down over the years
How much plan
measures have
changed
How consistent plan
measures are across
selling roles
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17. How did you do that?
The tool we use is Tableau, personal edition, v4.1
from Tableau Software, www.tableausoftware.com
To get the charts you want, you need to stack the data
One row for each
Person
Year (or quarter)
Measure (including Base)
On each row provide
Identifying information (business unit, hire date, employee ID, etc.)
Performance goal (quota)
Performance actual
Target incentive
Actual incentive
Another favorite reference:
The Visual Display of Quantitative Information by Edward Tufte
see www.edwardtufte.com
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18. About The Cygnal Group
The Cygnal Group is a consulting firm specializing in sales compensation plan design. We are based
in Chapel Hill, NC and serve clients headquartered all over the U.S., and even some in Europe.
Our practice spans large and small companies, public and private, global and locally focused.
Clients include very large companies (e.g., Home Depot, Comcast), mid-sized companies (e.g.,
Valassis, Misys, Thomson), game changers (e.g., Red Hat, Sensus Metering), and smaller
companies (e.g., GXS, Prometric), and even some companies hiring their first sales person (e.g.,
Meritech, Magnet Street).
Donya Rose is the Managing Partner of The Cygnal Group. She speaks regularly to audiences of
Business, Sales, and HR leaders, and has contributed to numerous articles on the subject of
compensating the sales force. Prior to founding The Cygnal Group, Ms. Rose was a consultant in
the Sales Rewards practice at Towers Perrin.
Learn more about our services, and read our sales comp blog at
www.cygnalgroup.com
Contact us at
info@cygnalgroup.com
929-933-2290
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