AlBattat Ahmad hold a Ph.D in hospitality disaster and emergency planning from University Sains Malaysia (USM), he worked as a Researcher at Sustainable Tourism Research Cluster (STRC), Pulau Pinang, Malaysia (2012-2015), and for the Jordanian Holiday Center Hotel Apartment, Jordan for (17 years). His research interests include Hospitality management, emergency management, hospitality crisis management, human resource, tourism planning, tourism marketing, He also has implemented several projects in tourism and hospitality management, human resource and archaeology. Ahmad currently lives in Penang, Malaysia is doing his Ph.D and some research on hospitality emergency and human resource. Hi...