VP of Sales & Marketing (Empire Screen Printing)
"There is only one boss. The customer.
And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
Sam Walton
Relationship selling is about building friendships with your customers and listening to their needs. This is the way I approach my job. I try to show my customers that I care by building the relationship and earning their trust and turning that into a friendship. My goal is not the sale but to listen to each person and find solutions to problems or needs they may have. If I show solutions and the value of doing business with myself and the company, my customer is happy and I...
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