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New York, NY United States
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Advertising / Marketing / PR
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About
DAVID RICH is an entrepreneur and investor with extensive experience in retail activation and customer engagement. His clients over the past two decades have included such retailers as Walmart, Foot Locker, LL Bean, Coach, Kohl’s, Rite Aid, H&M and 7-11 as well as blue chip brands including Frito-Lay, Kraft Foods, Coca-Cola, and M&M Mars. David has been consistently recognized in publications including Smart Money, Fortune and Inc for his pioneering use of technology and social media to foster consumer loyalty, and he shares his vision for entrepreneurial success via Twig Lane Group, his investment and advisory group.
David is an active member of the Entrepreneurs Organization (EO)’...
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twig lane
retail. customer experience
omnichannel
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secret shopper mystery shop
customer service
customer experience
mystery shopping
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