Twenty years experience as a plain language consultant working primarily for financial institutions and legal entities seeking to improve written communication that readers can easily understand. Work includes public companies to improve plain language compliance and disclosures particularly 10Ks, 10Qs, MD&As, and CD&As. Clients include Bank of America, Wachovia, PriceWaterhouseCooper, Sidley Austin, LLP; TIAA-CREF; IBM; Hoechst Celanese, Sempra Energy, AREVA Energy, and other Fortune 100/500 companies. Additional experience in health and engineering communication. Expert witness in two lawsuits involving ERISA Summary Plan Descriptions.
Published three books and more than two dozen art...