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dukeokes

Duke Okes

Personal Information
Organization / Workplace
Johnson City, Tennessee Area United States
Occupation
Owner & Knowledge Architect at APLOMET
Industry
Education
About
30 years of experience as an independent consultant, trainer, speaker & writer on quality management. Author of "Root Cause Analysis: The Core of Problem Solving and Corrective Action," (2009), and "Performance Metrics: The Levers for Process Management," (2013). Specialties: Process management, performance measurement, internal quality audit, root cause analysis
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