• General Manager, Commercial, Sales, and Customer Experience Director with 25 years experience of leading, integrating and transforming subsidiary businesses, and sales & customer service teams at the highest level in the Financial Services, Energy, Retail, Support Services, Travel/Leisure, Postal and Private Healthcare industries, both B2B and B2C.
• Expert in business transformation (led six organisations through this process).
• CRM deployment and optimisation in multiple organisations
• Successful start-up and launch of three businesses, whilst managing relationships with employees and stakeholders through unsettling periods of significant change.
• Experience of start-up business i...