Pdq observation lugawan by tugtoners mbah10 b
Download as PPTX, PDF0 likes737 views
Urrutia's Lugawan is a small food business located in Valenzuela City that serves affordable lugaw (rice porridge) and other savory dishes. It has been operational since 1999 and currently has adequate space, pre-cooked food, and assigned staff to ensure cleanliness. To differentiate its product and ensure quality, the business could implement supervised work and personnel checks. Innovations to the lugaw and allowing drive-through service were also recommended.
Pdq observation lugawan by tugtoners mbah10 b
- 1. PDQ OBSERVATION: LUGAWAN MBAH 10B Group 5: Tug Toners Deogracias DanguilanDanae Orig, RNJanice Saraza, MDRosalynn Pangan, RPh
- 2. Outline of Presentation Source: http://profjorgeentrep-jorge.blogspot.com/p/teaching-resources.html#.URVJrR2siSq
- 3. URRUTIAS LUGAWAN OPENED IN 1999 OPERATIONAL HOURS: 6AM TO 7PM LOCATED AT VALENZUELA
- 5. MONEY CAPEX OPEX Php 28,000 Php500/kaldero X 4 a day Tables and chairs Php 400/day per employee x 3 employees Pots, pans,utensils, bowls and plates OPEX per day: Cost of Goods Php 2,000.00 Salary 1,200.00 Total Php 3,200.00
- 6. MANPOWER QUALIFICATION BENEFITS/INCENTIVES Knows how to cook Salary: Php 400/day Can work fast No other benefits No specific educational background required HEAD COUNT/JOB DESCRIPTION TRAINING 3 employees: Orientation 1 dishwasher/table cleaner 2 server/cook
- 7. MATERIALS ADEQUACY/SUPPLY QUALITY DELIVERY Fresh Source of cooking During purchase of ingredients: palengke materials, quality of raw Source of drinks: delivery materials are being Just in time checked by the buyer PRICE INSPECTION Self-check Not expensive because it No supervision comes from the wet market BILL OF MATERIALS EQUIPMENT/UTENSILS No standard being Tables and chairs followed Pots, pans,utensils, bowls and plates Estimated only Stove, refrigerator
- 10. SERVICE DELIVERY Crew prepares order based on request of the customer Food are already pre- cooked and ready for dishing out Server hands the food in a tray right away Customer pays after enjoying the food Server cleans the table to prepare for the next customer
- 11. QUALITY CONTROL/SUPERVISION Minimal supervision done during operations (spot checks only by the owner)
- 12. QUALITY CONTROL Ingredients are kept in compliance with appropriate storage conditions (i.e. meat in refrigerator) Cooked food are covered Utensils are washed and sterilized using hot water
- 14. PRICE
- 15. DELIVERY Condiments like patis, calamansi, pepper, toyomansi, vinegar are available at the counter Lugaw is served in a bowl I Pre-cooked food Delivered on time Waiting Time: Ready in 2 minutes (max)
- 16. QUALITY Served consistently hot and on-time
- 17. MATCHING
- 18. Matching Product Pricing Hot and delicious lugaw Reasonably priced and complemented by not expensive because savory dishes such as the ingredients are tokwat baboy and bought based on daily lumpia including a wide movement or selection of beverages consumption delivered just in time for Supplies are closely a hungry Juan monitored
- 19. Matching Promotion Placement Tarpaulin signage Target Clients: C & D Word of mouth
- 20. OUTCOME Average no. of customers per hour =10-15 (usually as a group like families and friend) = approx. 130 customers a day at a minimum Average Daily Sales = approx. Php 4,550.00 (Php 35.00 per head) Break Even Php 2,303.57 Safety Margin Php 2,246.43
- 21. Summary At present, the current set-up or management of Urrutias Lugawan is based on providing affordable food enough to satisfy the hungry customer. They have adequate space to meet current customer traffic. They also have pre-cooked meal so that they could deliver the product in the shortest time possible. But at the same time, they ensure that the lugaw is served hot by placing them in reheating pots. They have assigned a staff to take care of ensuring cleanliness.
- 22. Recommendations If they want to differentiate their product, they need to look at how they ensure quality of products by having supervised work and personnel check on competency. They may also look at innovating some features of the product: Adding adobo flakes Making their lugaw have a different color
- 23. Recommendations In terms of service delivery, they may look at allowing drive through since they are strategically located along the road Target market: Jeepney & taxi drivers