Proactive, self-motivated, customer-focused, articulate, and accomplished Senior Software Engineer, with over 5 years of professional experience in offering IT services to the National Bank of Kuwait. Extensive background in the full IT Service Management lifecycle, striving for quality assurance, possessing technical, communication, managerial, and leadership skills, optimizing performance of processes to achieve business goals and increase organizational maturity, underpinning ITIL-based solutions, and successfully applying and developing PMI's standards as a certified Project Management Professional (PMP).
Specialties
- Project Management
- Risk Management
- IT Service Management (IT...
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