Personal Information
Organization / Workplace
Harrow, United Kingdom United Kingdom
Occupation
IT Service Management Architect & Multi-Supplier Integration and Management Expert (MSI/SIAM/ITIL)
Industry
Technology / Software / Internet
Website
About
A seasoned IT professional with diverse experience in leading and managing transformation, optimizing strategies with sustained operational excellence.
Extensive knowledge in Service Integration and Management (SIAM) & Digital transformation projects across complex multi-suppler environments, ITIL consultancy, ITSM Process re-engineering & ITSM tool deployments.
Considerable industry experience in Solution design, Program management, Contact Centre Operations, Technical Support Operations, Cloud Architecture and Big data analytics.
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