A technocrat with 10+ years of experience in Project Management, Business Systems Analysis, QA, Technical Documentation, and SDLC. Handled large scale project like Contact Center HRMS, CRMS and transition based projects for ITES industry. End-to-end development of projects from requirement analysis to system study, designing, testing, documentation and implementation with cross-cultural teams. An energetic, self-motivated professional with hands on experience in programming skills, client-server infrastructure, requirements gathering, application integration and customization.