BPO – Captive & Third Party Operations , Account/Client Relationship Management & Sales.
Experience in BPO Global Operations, (specialized in HRO - Hire to Retire, Performance Management, Compensation & Benefits, Data Management)
Experience in managing end to end HRO operations in captive market and managing strategic relationships with key clients. Currently handling a portfolio of third party BPO accounts with verticals supported - HRO, FAO and General Operations and supporting front end sales in FAO vertical by creating collateral's, market strategy, lead generation and providing solutions towards RFI, RFP's
Providing best practices to managing and leveraging teams on-site / ...