Personal Information
Organization / Workplace
Pune Area, India India
Occupation
ITSM Transformation Expert
Industry
Technology / Software / Internet
About
• About 9 years of extensive experience in Design, Deployment of ITSM processes and tools along with Pre-sales for Cross Functional Services (CFS)
• CFS practice development covering Service Integration And Management (SIAM) and ITSM (process & tools)
• Practice development, Transition, Transformation & Operations of Software Asset Management (SAM) based on ISO/IEC 19770 Standard
• Pre-sales (RFP/RFI/RFQ) of CFS includes ITSM Process and Tools, Service Assurance Layer, Automation & Analytics
• Consulting Expertise - Design and Deployment of ITSM Process & Tools
• ITSM Process Maturity Assessment for customers across various geographies
• Extensive experience in Software Asset Management –...
Contact Details