This document contains a summary of the communication types shown in the video "Upin Ipin - Hari Raya Bahagian 2". It discusses that the communication in the video is informal, including cluster networks where individuals communicate with those they trust, and gossip networks where one person shares information with everyone. It also analyzes examples of non-verbal communication shown through facial expressions, laughter, voice quality, and the environment in the video. The document concludes that the video clip depicts informal types of communication since there are no formal organizational structures present.
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Mgt162 comunication
1. NAME : ERRA IZATI BT. AHMAD NIZAM
FATIN NADIRAH BT. JAAFAR
NUR LIYANA BT. ROSLI
CLASS CODE : JCS1434C
LEADERS NAME : ERRA IZATI BT AHMAD NIZAM
LECTURER NAME : EN. LOKMAN BIN. ABDUL KADER
3. TYPE OF COMMUNICATION:
From the video, the type is informal ( cluster
? INFORMAL
- It is spontaneous communication channel arise due to social
relationship and free from all the organizational formalities.
1. Cluster network
- An individuals communicates to only those whom he trust.
- Example : Upin and Ipin talking to their friends about “kuih
raya”.
2. Gossip network
- One person seeks out tells everyone the information that he
has obtain.
- Example : Upin is gossiping about Mail to Ipin and Kak Ros.
4. Non-Verbal communication
- Is the sharing of information without using words for examples body
gestures, vocal tones, and facial expression
a) Kinetic behavior :
- facial expressions
example :
Kak Ros is expressing her face while talking to Upin and Ipin.
Tok Dalang is expressing his pains.
b) Paralanguage :
laughing
example :
Their friends is laughing because of Upin Ipin acting like oldman.
- voice quality and pitch
example : Upin Ipin are screaming for the Tok Dalang help.
c) Environment :
Example : Tok Dalang is making Pelita.
5. Conclusion
Based on the video we can conclude that the
video clip contains of informal communication.
This is because there are no organization’s
formalities. Its contain cluster and gosip.
6. References
Farizah Mamat &etc (n.d). Module MGT 162.
Norlida kamaludin & etc (2011). Principle of
Management, 2nd edition. Oxford Fajar.
https://www.youtube.com/watch?v=8iwkIaHx
svA THE END