Personal Information
Organization / Workplace
Austin, TX United States
Occupation
VP, Social Strategy
Website
About
Co-founder of Social Dynamx, acquired by Lithium in 2012. Author, Social Media Marketing: An Hour a Day (published 2008, Wiley | Sybex) and Social Customer Experience (published 2014, Wiley | Sybex)
Tags
technology
social media
social customer experience
business
measurement
roi
metrics
media
social
See more