Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
IBM Relationship Manager - IT and Industrial
Industry
Technology / Software / Internet
About
The client relationship manager works closely with the sales team to manage relationships with clients.
> Building and maintaining relationships with clients and key personnel within customer companies.
> Conducting business reviews to ensure clients are satisfied with their products and services.
> Alerting the sales team to opportunities for further sales within key clients.
> Letting customers know about other products the company offers.
> Attending meetings with clients to build relationships with existing accounts.
> Achieving client relationship targets and KPI’s as set by the Head of Sales.
> Working closely with Account Managers and Sales Consultants.
> Escalating and resolving ...
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