This document provides an overview of Latin America's consumer market and strategies for reputation management. It discusses: 1) Latin America saw strong GDP growth in 2010, led by Paraguay, Uruguay, Peru and Argentina. Brazil and Mexico make up 60% of the region's GDP. 2) Social networks provide opportunities for real-time engagement with consumers across Latin America. Case studies demonstrate using online and offline campaigns to change attitudes and behaviors. 3) Effective reputation management requires real-time conversation, content, community engagement and conversion across online and offline platforms.