• Tasks:
- Translating marketing project requirements into a technical implementation document (Requirements, Architecture/Design, interfaces and APIs)
- Perform daily routine check on services and prepare activity reports (KPIs monitored: Revenues, subscribers/ subscription, churn, gross adds)
- Execute User Acceptance Test for new test cases based on updated/new features and releases
- Responding to SLA escalations related to VAS products or services (Ensuring problem resolution within the given timeframe)
- Troubleshooting services errors and supporting clients complaints
- Developing WEB and Windows applications over Visual C#.net and VB.net
- SQL Server 2008 Database admini...