Strong business and computer network qualifications with a versatile 10 years of experience in I.T Industry. 4 years of IT based network professional's experience enhanced into 6 years of business process outsourcing, telemarketing, business development, project and product management.
Successfully managing Call Center operations within a high volume fast paced environment. Skilled in analyzing existing operations and streamlining business processes. Proven ability to successfully maintain and achieve higher standards of quality in Lead generation and sales campaigns.
Expertise : Competitive Analysis, Performance Management, Workforce management, Determining Customer requirements, Pro...
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