Senior User Experience Researcher at Williams-Sonoma, Inc.
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Innovative and collaborative User Researcher with 14 years experience. Informs and influences emerging software technologies and concepts to improve their usability and provide solutions to mature the design. Translates user insights into actionable solutions to ensure user needs are identified, balanced and integrated with business requirements and technology capabilities across agile and waterfall environments. Lead multimillion dollar project efforts, establish and meet deadlines/milestones, manage resources, and mitigate risks. Routinely works in cross-functional teams, and with geographically distributed team members.
Data Gathering Specialties: Surveys, Focus Groups, Think Aloud ...
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