狠狠撸

狠狠撸Share a Scribd company logo
Ledger SAS
1, rue du Mail
75002 Paris - France
Ledger Technologies Inc.
121 2nd Street
94105 San Francisco - USA
Hiring and Managing Happy Engineers
CTO Pizza #3
7 March 2017
Ledger SAS
Parc Technologique de Sologne
Allée Georges Charpak
18100 Vierzon - France
● 15 years scaling infrastructures and teams
in various startups
● Passionate about tech and leadership
● Open source contributor since 1998
● Author, speaker and startup advisor
Ledger
About Me
Fred de Villamil
VP Engineering
Twitter: @fdevillamil
● Funded in 2014
● Leader in the security solutions for cryptocurrencies
● Sold 1 million units of the Hardware Wallet Ledger Nano S? in 165
countries
● 3 offices : Paris, Vierzon & San Francisco
● 100 Employees, 35 engineers (20 / 4 one year ago)
● Raised 75 million USD in January 2018
Ledger
I'm a "para-shit", taking everything that might
prevent the team for achieving the company's
goals.
Achievements are the team's, not the leader's.
The team works for the company, I work for the
team.
Tell things before a person problem becomes a
team issue
My Job as a VP Engineering
Leadership Style
Finding the Right Engineers
● Engineers are expensive and don't believe in the startup bullshit anymore.
No budget, no people
● Takes time: 60% of my time spent recruiting, 10% of those who reach the
first interview get to the homework
○ 30 engineers to hire in 2018
○ 210 candidates / job description average
● Network first, have a cooptation program
● Pick up recruiters who know their job
○ Specialized in 1 field
○ Regular meetups attendees who know the ecosystem
● Web sites: Linkedin, Hired…
● Fastest growing startup in Europe,
profitable
● Working on a "cool" technology:
cryptocurrencies, blockchain
● Attractive salary and equity
● Great culture of transparence
● 90% of the code is open source
● Little to no legacy
Attracting the Best
Key assets
● Going to conferences all around the world
● Incredible office (we have a full time
workplace happiness manager)
● Organising meetups and hackathons
● Freedom to take over the topics you
want when they pop up
That little thing that makes your eyes sparkle
Ledger Hiring Process
1. Phone call with the candidate
2. The candidate meets 2 people of the team
picked at random
3. A 2 hours homework
4. A technical interview with the lead + VP
Engineering
5. A leadership / organisation meeting with
the VP Engineering
6. A meeting with the company's founder to
expose his vision
Hiring Process
● Keep the process short: 6 steps, 3
meetings
● Do my teammate want to work with that
person?
● Cultural fit > technical skills
● Average 12 days between the first contact
and go
Goals:
Skills Assessments
● From simple to extremely complex
questions until they can't answer anymore
● Not used to write off a candidate but to
know them better
● Find a candidate strengths and weaknesses
● Building teams where they can learn from
each other
● Originally designed at Spotify
● Organization by product line
● A designated tech lead / squad
● People within a squad aren't necessary in
the engineering team (marketing, product
management)
● Global leads have cross-squads
responsibilities
● Change every year (during a Hackathon
where you build the new teams)
Team organization
Going Full Squads
● Scrum, but with a mix of Kanban
● Leave time for the unexpected
● Accept that the sprint is not immutable
● All teams (including the infrastructure) on
the same pace
Day to Day Organisation
A Mix of Scrum and Kanban
● 2 weeks sprints
● A sprint ends with a demo.
● What's demoed is shipped the week after
● No deployment on Friday!
● Daily standup
● Sprint retrospective: take feedback to
improve the global process
The Team Fatigue Rate
● Started when I was managing ops after 2
burnouts
● Different for developers, ops…
● Sometimes, you need to force people to
take a break!
● Not rocket science!
Track the Team Members Exhaustion Before they Burn Out
KPIs
● Interruptions and context switching
● Ops: incidents and oncall hours
● Calculated every week and on a sliding
month
Tools:
● Jira: nothing can be done without a ticket
The Clear Contract
● Explain your team members:
○ How you work
○ What you like
○ What you despise
○ What you will do for them
○ What you won't do for them
● Ask them for the same information
● Respect as much as you can
Setup a bi directional way of working
● Solve problems as they appear, don't wait
until one person problem becomes a full
team problem
● Empathy is key but you're not Mother
Theresa
● Communicate with your leads often
● Use neutral places as much as possible, avoid
meeting rooms until it gets really serious
● Talk, then write, for what's not written does
not exist
● Involve the HR early enough to get advices,
it's their job
Solving Team Members Problems
Abraham Lincoln (source: the Internet)
The problem with quotes on the Internet
is that it is hard to verify their
authenticity
Ad

Recommended

Codecademy Nashville Roundtable
Codecademy Nashville Roundtable
SarahMorrisOKeefe1
?
32dayz - progress your product every day
32dayz - progress your product every day
Leonid Zverugo
?
Remote Work Tips & Tricks
Remote Work Tips & Tricks
Tze Chin Tang
?
Design cycle ethan wong 8 e
Design cycle ethan wong 8 e
Ethan Wong
?
Agile values, methods and software
Agile values, methods and software
Massimo Azzolini
?
Tampere goes agile 2015
Tampere goes agile 2015
Veli-Pekka Eloranta
?
Startup Dream Team with Save, Buffer and Algolia
Startup Dream Team with Save, Buffer and Algolia
TheFamily
?
OReilly 2019 Lunch
OReilly 2019 Lunch
Elizabeth Ferrao
?
Scaling your Engineering Team
Scaling your Engineering Team
Fred de Villamil
?
Devops engineer hiring guide
Devops engineer hiring guide
mahbub420
?
Hiring the best 7.15.2017
Hiring the best 7.15.2017
Ann Lewis
?
Master Technical Recruiting Workshop: How to Recruit Top Tech Talent
Master Technical Recruiting Workshop: How to Recruit Top Tech Talent
RecruitingDaily.com LLC
?
Building Teams for Growth and Innovation
Building Teams for Growth and Innovation
InnoTech
?
Culture at Lazada Data Science
Culture at Lazada Data Science
Eugene Yan Ziyou
?
Managing Engineering Teams
Managing Engineering Teams
Christian McCarrick
?
How to get a Job - Summer of Tech 2019
How to get a Job - Summer of Tech 2019
John Clegg
?
How to be a 10x Engineer
How to be a 10x Engineer
Nick Sullivan
?
Building Great Software Engineering Teams
Building Great Software Engineering Teams
Brian Link
?
Principles of Engineering Management | Hamidreza Soleimani | Diginext Academy
Principles of Engineering Management | Hamidreza Soleimani | Diginext Academy
Hamidreza Soleimani
?
Life in the tech trenches (2015)
Life in the tech trenches (2015)
Julien SIMON
?
CTO Crunch avec Julien Simon, Viadeo
CTO Crunch avec Julien Simon, Viadeo
France Digitale
?
Engineering leadership
Engineering leadership
Mathew Thomas
?
Blitzscaling Session 9: Village Stage
Blitzscaling Session 9: Village Stage
Greylock Partners
?
CTO School Meetup - Jan 2013 Becoming Better Technical Leader
CTO School Meetup - Jan 2013 Becoming Better Technical Leader
Jean Barmash
?
How to keep the people you need
How to keep the people you need
Pete Cheslock
?
How to hire and keep engineers happy public
How to hire and keep engineers happy public
Piaw Na
?
Startup Recruiting Workbook: Sourcing and Interview Process
Startup Recruiting Workbook: Sourcing and Interview Process
Work-Bench
?
Managing software projects & teams effectively
Managing software projects & teams effectively
Ashutosh Agarwal
?
SUE 2018 - Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Wi...
SUE 2018 - Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Wi...
Fred de Villamil
?
Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Without Downtime
Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Without Downtime
Fred de Villamil
?

More Related Content

Similar to Hiring and Managing Happy Engineers - CTO Pizza #3 (20)

Scaling your Engineering Team
Scaling your Engineering Team
Fred de Villamil
?
Devops engineer hiring guide
Devops engineer hiring guide
mahbub420
?
Hiring the best 7.15.2017
Hiring the best 7.15.2017
Ann Lewis
?
Master Technical Recruiting Workshop: How to Recruit Top Tech Talent
Master Technical Recruiting Workshop: How to Recruit Top Tech Talent
RecruitingDaily.com LLC
?
Building Teams for Growth and Innovation
Building Teams for Growth and Innovation
InnoTech
?
Culture at Lazada Data Science
Culture at Lazada Data Science
Eugene Yan Ziyou
?
Managing Engineering Teams
Managing Engineering Teams
Christian McCarrick
?
How to get a Job - Summer of Tech 2019
How to get a Job - Summer of Tech 2019
John Clegg
?
How to be a 10x Engineer
How to be a 10x Engineer
Nick Sullivan
?
Building Great Software Engineering Teams
Building Great Software Engineering Teams
Brian Link
?
Principles of Engineering Management | Hamidreza Soleimani | Diginext Academy
Principles of Engineering Management | Hamidreza Soleimani | Diginext Academy
Hamidreza Soleimani
?
Life in the tech trenches (2015)
Life in the tech trenches (2015)
Julien SIMON
?
CTO Crunch avec Julien Simon, Viadeo
CTO Crunch avec Julien Simon, Viadeo
France Digitale
?
Engineering leadership
Engineering leadership
Mathew Thomas
?
Blitzscaling Session 9: Village Stage
Blitzscaling Session 9: Village Stage
Greylock Partners
?
CTO School Meetup - Jan 2013 Becoming Better Technical Leader
CTO School Meetup - Jan 2013 Becoming Better Technical Leader
Jean Barmash
?
How to keep the people you need
How to keep the people you need
Pete Cheslock
?
How to hire and keep engineers happy public
How to hire and keep engineers happy public
Piaw Na
?
Startup Recruiting Workbook: Sourcing and Interview Process
Startup Recruiting Workbook: Sourcing and Interview Process
Work-Bench
?
Managing software projects & teams effectively
Managing software projects & teams effectively
Ashutosh Agarwal
?
Scaling your Engineering Team
Scaling your Engineering Team
Fred de Villamil
?
Devops engineer hiring guide
Devops engineer hiring guide
mahbub420
?
Hiring the best 7.15.2017
Hiring the best 7.15.2017
Ann Lewis
?
Master Technical Recruiting Workshop: How to Recruit Top Tech Talent
Master Technical Recruiting Workshop: How to Recruit Top Tech Talent
RecruitingDaily.com LLC
?
Building Teams for Growth and Innovation
Building Teams for Growth and Innovation
InnoTech
?
Culture at Lazada Data Science
Culture at Lazada Data Science
Eugene Yan Ziyou
?
How to get a Job - Summer of Tech 2019
How to get a Job - Summer of Tech 2019
John Clegg
?
How to be a 10x Engineer
How to be a 10x Engineer
Nick Sullivan
?
Building Great Software Engineering Teams
Building Great Software Engineering Teams
Brian Link
?
Principles of Engineering Management | Hamidreza Soleimani | Diginext Academy
Principles of Engineering Management | Hamidreza Soleimani | Diginext Academy
Hamidreza Soleimani
?
Life in the tech trenches (2015)
Life in the tech trenches (2015)
Julien SIMON
?
CTO Crunch avec Julien Simon, Viadeo
CTO Crunch avec Julien Simon, Viadeo
France Digitale
?
Blitzscaling Session 9: Village Stage
Blitzscaling Session 9: Village Stage
Greylock Partners
?
CTO School Meetup - Jan 2013 Becoming Better Technical Leader
CTO School Meetup - Jan 2013 Becoming Better Technical Leader
Jean Barmash
?
How to keep the people you need
How to keep the people you need
Pete Cheslock
?
How to hire and keep engineers happy public
How to hire and keep engineers happy public
Piaw Na
?
Startup Recruiting Workbook: Sourcing and Interview Process
Startup Recruiting Workbook: Sourcing and Interview Process
Work-Bench
?
Managing software projects & teams effectively
Managing software projects & teams effectively
Ashutosh Agarwal
?

More from Fred de Villamil (10)

SUE 2018 - Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Wi...
SUE 2018 - Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Wi...
Fred de Villamil
?
Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Without Downtime
Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Without Downtime
Fred de Villamil
?
Running & Scaling Large Elasticsearch Clusters
Running & Scaling Large Elasticsearch Clusters
Fred de Villamil
?
Devops commando - Paris Devops 2016-04
Fred de Villamil
?
Scaling Elasticsearch at Synthesio
Scaling Elasticsearch at Synthesio
Fred de Villamil
?
The Commando Devops
The Commando Devops
Fred de Villamil
?
How People Use Iphone
How People Use Iphone
Fred de Villamil
?
Zendcon Performance Oci8
Zendcon Performance Oci8
Fred de Villamil
?
Applications Web En Entreprise Avec Ruby On Rails Benefices Et Limitations Gu...
Fred de Villamil
?
Presentation Rails
Fred de Villamil
?
SUE 2018 - Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Wi...
SUE 2018 - Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Wi...
Fred de Villamil
?
Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Without Downtime
Migrating a 130TB Cluster from Elasticsearch 2 to 5 in 20 Hours Without Downtime
Fred de Villamil
?
Running & Scaling Large Elasticsearch Clusters
Running & Scaling Large Elasticsearch Clusters
Fred de Villamil
?
Devops commando - Paris Devops 2016-04
Fred de Villamil
?
Scaling Elasticsearch at Synthesio
Scaling Elasticsearch at Synthesio
Fred de Villamil
?
Applications Web En Entreprise Avec Ruby On Rails Benefices Et Limitations Gu...
Fred de Villamil
?
Presentation Rails
Fred de Villamil
?
Ad

Recently uploaded (20)

一比一原版(鲍笔痴毕业证书)巴斯克大学毕业证如何办理
一比一原版(鲍笔痴毕业证书)巴斯克大学毕业证如何办理
taqyed
?
How to Write a Powerful Resume for Career Development?
How to Write a Powerful Resume for Career Development?
StrengthsTheatre
?
S6 Hand-out.pdf,sjjdjejejjdjejdjdjdjddks
S6 Hand-out.pdf,sjjdjejejjdjejdjdjdjddks
nicebe546
?
10-Circuit-Packet and completed the .ppt
10-Circuit-Packet and completed the .ppt
nabeehmohammedtaher
?
Civic Engagement in the Digital Age: Challenges and Opportunities (www.kiu.a...
Civic Engagement in the Digital Age: Challenges and Opportunities (www.kiu.a...
publication11
?
Spotting Red Flags in Financial Statements.pdf
Spotting Red Flags in Financial Statements.pdf
Matthew Denegre
?
merged_presentation_choladeck (1).pptx h
merged_presentation_choladeck (1).pptx h
sukh27012
?
RainWater Harvesting-ppt.pptx
RainWater Harvesting-ppt.pptx
shibamguin2003
?
POWERPOINT IN PHYSICAL EDUCATION AND HEA
POWERPOINT IN PHYSICAL EDUCATION AND HEA
aguilarena08
?
Capstone project review ppt project review
Capstone project review ppt project review
keshiba1238
?
How Build a Personal Brand Legacy for Career Growth?
How Build a Personal Brand Legacy for Career Growth?
StrengthsTheatre
?
Pakistan Economy presentation pakistan.pptx
Pakistan Economy presentation pakistan.pptx
ikrammustafa51
?
Biography and career history of Dr. Gabriel Carabello
Biography and career history of Dr. Gabriel Carabello
Dr. Gabriel Carabello
?
ai er make you happy ander The shor of morning.pptx
ai er make you happy ander The shor of morning.pptx
sartusorde
?
一比一原版(鲍罢厂毕业证)悉尼科技大学毕业证如何办理
一比一原版(鲍罢厂毕业证)悉尼科技大学毕业证如何办理
taqyed
?
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaDigital-Literac...
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaDigital-Literac...
RoyCerbasPaderes
?
TECHNOLOGY LIVELIHOOD EDUCATIONLESSON EXEMPLAR
TECHNOLOGY LIVELIHOOD EDUCATIONLESSON EXEMPLAR
AnnMargrettDuka
?
Behavioral Skills / Employability Skills
Behavioral Skills / Employability Skills
bonophool banerjee
?
PRESENTATION general mathematicsppt.pptx
PRESENTATION general mathematicsppt.pptx
DharylBallarta
?
Macciola_ICDL_Certificato ICDL Base_2575602_240510_151304.pdf
Macciola_ICDL_Certificato ICDL Base_2575602_240510_151304.pdf
Emanuele915564
?
一比一原版(鲍笔痴毕业证书)巴斯克大学毕业证如何办理
一比一原版(鲍笔痴毕业证书)巴斯克大学毕业证如何办理
taqyed
?
How to Write a Powerful Resume for Career Development?
How to Write a Powerful Resume for Career Development?
StrengthsTheatre
?
S6 Hand-out.pdf,sjjdjejejjdjejdjdjdjddks
S6 Hand-out.pdf,sjjdjejejjdjejdjdjdjddks
nicebe546
?
10-Circuit-Packet and completed the .ppt
10-Circuit-Packet and completed the .ppt
nabeehmohammedtaher
?
Civic Engagement in the Digital Age: Challenges and Opportunities (www.kiu.a...
Civic Engagement in the Digital Age: Challenges and Opportunities (www.kiu.a...
publication11
?
Spotting Red Flags in Financial Statements.pdf
Spotting Red Flags in Financial Statements.pdf
Matthew Denegre
?
merged_presentation_choladeck (1).pptx h
merged_presentation_choladeck (1).pptx h
sukh27012
?
RainWater Harvesting-ppt.pptx
RainWater Harvesting-ppt.pptx
shibamguin2003
?
POWERPOINT IN PHYSICAL EDUCATION AND HEA
POWERPOINT IN PHYSICAL EDUCATION AND HEA
aguilarena08
?
Capstone project review ppt project review
Capstone project review ppt project review
keshiba1238
?
How Build a Personal Brand Legacy for Career Growth?
How Build a Personal Brand Legacy for Career Growth?
StrengthsTheatre
?
Pakistan Economy presentation pakistan.pptx
Pakistan Economy presentation pakistan.pptx
ikrammustafa51
?
Biography and career history of Dr. Gabriel Carabello
Biography and career history of Dr. Gabriel Carabello
Dr. Gabriel Carabello
?
ai er make you happy ander The shor of morning.pptx
ai er make you happy ander The shor of morning.pptx
sartusorde
?
一比一原版(鲍罢厂毕业证)悉尼科技大学毕业证如何办理
一比一原版(鲍罢厂毕业证)悉尼科技大学毕业证如何办理
taqyed
?
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaDigital-Literac...
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaDigital-Literac...
RoyCerbasPaderes
?
TECHNOLOGY LIVELIHOOD EDUCATIONLESSON EXEMPLAR
TECHNOLOGY LIVELIHOOD EDUCATIONLESSON EXEMPLAR
AnnMargrettDuka
?
Behavioral Skills / Employability Skills
Behavioral Skills / Employability Skills
bonophool banerjee
?
PRESENTATION general mathematicsppt.pptx
PRESENTATION general mathematicsppt.pptx
DharylBallarta
?
Macciola_ICDL_Certificato ICDL Base_2575602_240510_151304.pdf
Macciola_ICDL_Certificato ICDL Base_2575602_240510_151304.pdf
Emanuele915564
?
Ad

Hiring and Managing Happy Engineers - CTO Pizza #3

  • 1. Ledger SAS 1, rue du Mail 75002 Paris - France Ledger Technologies Inc. 121 2nd Street 94105 San Francisco - USA Hiring and Managing Happy Engineers CTO Pizza #3 7 March 2017 Ledger SAS Parc Technologique de Sologne Allée Georges Charpak 18100 Vierzon - France
  • 2. ● 15 years scaling infrastructures and teams in various startups ● Passionate about tech and leadership ● Open source contributor since 1998 ● Author, speaker and startup advisor Ledger About Me Fred de Villamil VP Engineering Twitter: @fdevillamil
  • 3. ● Funded in 2014 ● Leader in the security solutions for cryptocurrencies ● Sold 1 million units of the Hardware Wallet Ledger Nano S? in 165 countries ● 3 offices : Paris, Vierzon & San Francisco ● 100 Employees, 35 engineers (20 / 4 one year ago) ● Raised 75 million USD in January 2018 Ledger
  • 4. I'm a "para-shit", taking everything that might prevent the team for achieving the company's goals. Achievements are the team's, not the leader's. The team works for the company, I work for the team. Tell things before a person problem becomes a team issue My Job as a VP Engineering Leadership Style
  • 5. Finding the Right Engineers ● Engineers are expensive and don't believe in the startup bullshit anymore. No budget, no people ● Takes time: 60% of my time spent recruiting, 10% of those who reach the first interview get to the homework ○ 30 engineers to hire in 2018 ○ 210 candidates / job description average ● Network first, have a cooptation program ● Pick up recruiters who know their job ○ Specialized in 1 field ○ Regular meetups attendees who know the ecosystem ● Web sites: Linkedin, Hired…
  • 6. ● Fastest growing startup in Europe, profitable ● Working on a "cool" technology: cryptocurrencies, blockchain ● Attractive salary and equity ● Great culture of transparence ● 90% of the code is open source ● Little to no legacy Attracting the Best Key assets ● Going to conferences all around the world ● Incredible office (we have a full time workplace happiness manager) ● Organising meetups and hackathons ● Freedom to take over the topics you want when they pop up That little thing that makes your eyes sparkle
  • 7. Ledger Hiring Process 1. Phone call with the candidate 2. The candidate meets 2 people of the team picked at random 3. A 2 hours homework 4. A technical interview with the lead + VP Engineering 5. A leadership / organisation meeting with the VP Engineering 6. A meeting with the company's founder to expose his vision Hiring Process ● Keep the process short: 6 steps, 3 meetings ● Do my teammate want to work with that person? ● Cultural fit > technical skills ● Average 12 days between the first contact and go Goals:
  • 8. Skills Assessments ● From simple to extremely complex questions until they can't answer anymore ● Not used to write off a candidate but to know them better ● Find a candidate strengths and weaknesses ● Building teams where they can learn from each other
  • 9. ● Originally designed at Spotify ● Organization by product line ● A designated tech lead / squad ● People within a squad aren't necessary in the engineering team (marketing, product management) ● Global leads have cross-squads responsibilities ● Change every year (during a Hackathon where you build the new teams) Team organization Going Full Squads
  • 10. ● Scrum, but with a mix of Kanban ● Leave time for the unexpected ● Accept that the sprint is not immutable ● All teams (including the infrastructure) on the same pace Day to Day Organisation A Mix of Scrum and Kanban ● 2 weeks sprints ● A sprint ends with a demo. ● What's demoed is shipped the week after ● No deployment on Friday! ● Daily standup ● Sprint retrospective: take feedback to improve the global process
  • 11. The Team Fatigue Rate ● Started when I was managing ops after 2 burnouts ● Different for developers, ops… ● Sometimes, you need to force people to take a break! ● Not rocket science! Track the Team Members Exhaustion Before they Burn Out KPIs ● Interruptions and context switching ● Ops: incidents and oncall hours ● Calculated every week and on a sliding month Tools: ● Jira: nothing can be done without a ticket
  • 12. The Clear Contract ● Explain your team members: ○ How you work ○ What you like ○ What you despise ○ What you will do for them ○ What you won't do for them ● Ask them for the same information ● Respect as much as you can Setup a bi directional way of working
  • 13. ● Solve problems as they appear, don't wait until one person problem becomes a full team problem ● Empathy is key but you're not Mother Theresa ● Communicate with your leads often ● Use neutral places as much as possible, avoid meeting rooms until it gets really serious ● Talk, then write, for what's not written does not exist ● Involve the HR early enough to get advices, it's their job Solving Team Members Problems
  • 14. Abraham Lincoln (source: the Internet) The problem with quotes on the Internet is that it is hard to verify their authenticity