Since 2000, digital experience in Home shopping, IT, Telco, and Consultancy business.
I am convinced the 21st Century is that of Customer Experience. I provide advice and solutions to let vendors achieve an excellent customer experience, whatever the interaction channel.
The challenges I prefer require curiosity, empathy, analyzing capabilities, team coordination, and project promotion.
I often happen to compare and evaluate e-commerce solutions, marketplace vendors, PIM solutions etc.
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