I am passionate about service models and all about them: the processes, the people, the technologies, the architecture, the business.
I come to consulting with a deep, solid and holistic understanding of how services work and how to make them work.
Hands on experience in services strategy, service management automation solutions architecture and implementation, transitions, project management, people management, steady state operations, service solutions design, services costing, application management, outsourcing sales, account management and consulting.
MBA with a Finance and Strategy specialization
PMP Certified by the PMI (Project Management Institute).
ITIL expert level certifi...
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