Fiz heads-up our 20-strong team of user experience consultants based in Bristol and London. She also directs our user experience offer - anticipating market needs and making sure our clients are ready for future challenges.
She has been leading work for over 15 years, shaping user-centred programmes that deliver measurable value for SMEs and large corporates across the public sector, not for profit, financial services, travel and eCommerce.
Specialties: Service Design, Digital Transformation, Usability, User centred design, Customer experience, User research, Concept development and prototyping, Workshop facilitating, Stakeholder engagement, Business analysis, Leadership, Lean UX, Agile...