I am a Process mining enthusiast since I came across this topic as a student.
Process mining is a new business process management discipline that analyzes existing processes directly based on log data from the supporting IT systems. This analysis is done in a bottom-up way: The real processes are reconstructed starting from the data to support fact-based process improvements. Process mining answers questions such as: How are our processes really executed?, Where are the bottlenecks?, and When and why do people deviate?. No additional software needs to be installed to add this capability, because most IT systems already capture the historic information that is needed to perform p...