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Organization / Workplace
New Orleans, LA United States
Occupation
Associate Professor at Loyola University
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About
Felipe G. Massa joined the Loyola College of Business in 2012 after having received his Master’s Degree and Ph.D. in Organization Studies from Boston College and garnering several years of experience in the banking, software, and translation industries. He teaches experiential entrepreneurship and consulting classes that give undergraduate and graduate students the tools they need to build and improve organizations that strengthen their communities.
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small business
customer experience
customer journey map
journey map
startup
teaching
lean startup
design thinking
entrepreneurship
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