Highly efficient It Manager with extensive experience dealing with critical incidents, SLA requirements and interfacing directly with customers, vendors and executive manager on a 24/7 basis. Deep skills in crisis management, problem solving and process improvement with proven ability to influence, lead and motivate high performance teams while defining efficient processes and support procedures.
Strong technical background, excellent comprehension and retention, skilled communicator and leader with reputation for fostering strong relationship at all levels, and building resilient crossfunctional teams.
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