Personal Information
Organization / Workplace
Greater New York City Area, New York United States
Occupation
Experience Design Director at McKinsey & Company
Industry
Technology / Software / Internet
Website
About
Mission:
I use design & technology to improve experiences for people and brands in small ways (think websites, mobile apps) and in more meaningful ways (think integrated services & multi-channel experiences).
Specifically this can take the form of experience strategy development, persona and user modeling, journey map creation, task & process flows, feature scoping, site/app maps, prototyping and user testing/validation. I also partner to help companies implement systems to strengthen their digital work workflows across the enterprise.
The Skinny:
I’ve spent the past 19 years (16yrs digital) creating communications, strategies and experiences that strengthen connection between humans...
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