Personal Information
Organization / Workplace
Qatar, Qatar Qatar
Occupation
IT consultant with interests in service operations, team-building, and process development.
Industry
Technology / Software / Internet
About
Senior IT consultant with Texas A&M at Qatar, where our aspiration is to support University's vision of becoming the premier provider of engineering education in the region and a valued resource to the State of Qatar.
Joined Texas A&M at Qatar in 2010, and served in the department of Information Technology with broad expertise in information systems development, team-building, end-user support, training, and IT service operations.
- ITIL certified professional with over 5 years of system consulting & support experience.
- Knowledge of ITIL,Service Desk Institute (SDI) processes, procedures, KPIs and best practices.
- Working knowledge in managing MS Sharepoint sites, troubleshooting Win...
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