Senior Consultant in the IT and Telecommunications industry with 11+ years of experience conducting Solution designs, business and systems analysis across OSS/BSS applications and Service Fulfilment and Assurance business process.
Overall understanding of service fulfillment, service assurance, inventory management and network engineering processes for a large Telecom Operator , delivered using Industy standard processes (i.e. eTOM framework) and Industry standard COTS products (i.e. Siebel, Metasolv, Oralcle ASAP, Netcool, Remedy, Kenan)
Strong understanding of business processes and project management methodologies, matched with the ability to successfully communicate at technical, op...
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