Solutions-oriented, customer focused IT field support specialist / advisor / technician with notable success directing a broad range of corporate IT initiatives providing service to all PC users in the corporate environment.
Track record of maintaining superior customer service for field support locations in the state of Missouri.
Hands-on experience in leading and performing all stages of computer repair, software distribution and installation, system design and build, architecture, testing, and support.
Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading field support teams.
Adept at policies...