Has experience in different project stages during SAP implementation including requirements determination, gap analysis, business process re-engineering, issue resolution, configuration, functional, unit and integration testing, user acceptance testing, live exercise simulation, end user training, go-live assistance and post implementation support in the Sales and Distribution module.
Has experience in handling SD configuration issues, master data related issues and tickets on a daily basis. Worked as a part of production support team involved in handling low to medium severity tickets through issue tracking system.
Currently heading a support group that specializes in master data maint...
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