Greg's customer empathy has been honed over two decades of guiding client businesses in both traditional and digital arenas. Ever the planner, he has engineered new qualitative research methodologies, designed cross-functional modeling tools, innovated the briefing process, and established a proprietary process for tracking and mapping marketplace trends. Today, Greg has put his experience building markets for startups and Fortune 500 companies to work building StageLeap, a customer experience innovation firm headquartered in Ann Arbor.
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