18 years of hands on learning in the two major verticals BFSI & Telecom. Thorough understanding of customer life-cycle management, ranging from front line sales, service management to back office operations. Lead big sized service & sales teams with the utmost regards towards quality oriented delivery & process fellowship.
Techno commercial aptitude of institutionalizing & profitably operating independent setups comprising of Interactions Services, Business Support Systems & Managed Services platforms.
Inclination for detail has seasoned to swiftly identify & adapt the environmental dynamics, for developing and designing customized Processes & Reporting Systems in the areas less explo...
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