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Usability Testing
Usability Testing
Our expectations are often wrong.
Usability Testing
Usability testing  [...] In a typical 
performance test, users perform a variety of 
tasks with a prototype (or an operational 
system) while observers note what each 
user does and says and performance data 
are recorded. 
usability.gov
Usability Testing
You should know 
 Your business 
 Your target audience 
 Goals 
 Tasks 
 Context of use 
 What you want to find out
What you need? 
 What to test 
 Test plan (script, measures and rules) 
 Participants 
 Facilitator 
 Observer 
 Chocolate
Welcome and prepare participants for their 
test session, explain the purpose and 
explain the roles during the session. 
usability.gov  Templates & Documents
Remember!!11 
 Ask open questions (What? When? Why?) 
 User should thinking aloud 
 Test real scenarios
Usability lab  a space designated for 
conducting usability tests by observing user 
interactions with a system and recording 
their activities. Additional observers may be 
present or may observe via two- way mirrors 
or video streaming in another room. 
usability.gov
Usability Testing
Usability Testing
Usability Testing
You can see a lot just by watching 
Yogi Berra
Nuga Info Paper Prototyping 
Photos by Gleb Revkov
Speed Typing Prototype Testing 
Photos by Alexander Arbuzov and Denis Kaibagarov 
https://itunes.apple.com/lv/app/speed-typing/id903146921?mt=8
E-pizza Usability Testing 
 Target audience: 
 Age: 2055 
 Gender: M+ 
 Location: Riga 
 Goals 
 ... 
 Tasks: 
 ...
www.cilipica.lv Usability Testing
www.cilipica.lv Usability Testing

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Usability Testing

  • 3. Our expectations are often wrong.
  • 5. Usability testing [...] In a typical performance test, users perform a variety of tasks with a prototype (or an operational system) while observers note what each user does and says and performance data are recorded. usability.gov
  • 7. You should know Your business Your target audience Goals Tasks Context of use What you want to find out
  • 8. What you need? What to test Test plan (script, measures and rules) Participants Facilitator Observer Chocolate
  • 9. Welcome and prepare participants for their test session, explain the purpose and explain the roles during the session. usability.gov Templates & Documents
  • 10. Remember!!11 Ask open questions (What? When? Why?) User should thinking aloud Test real scenarios
  • 11. Usability lab a space designated for conducting usability tests by observing user interactions with a system and recording their activities. Additional observers may be present or may observe via two- way mirrors or video streaming in another room. usability.gov
  • 15. You can see a lot just by watching Yogi Berra
  • 16. Nuga Info Paper Prototyping Photos by Gleb Revkov
  • 17. Speed Typing Prototype Testing Photos by Alexander Arbuzov and Denis Kaibagarov https://itunes.apple.com/lv/app/speed-typing/id903146921?mt=8
  • 18. E-pizza Usability Testing Target audience: Age: 2055 Gender: M+ Location: Riga Goals ... Tasks: ...