I began my career on the shop floor as a welder fitter where I learned a lot about manufacturing processes and the ideas of Edwards Deming. I jumped into manufacturing management, then manufacturing software where I helped create one of the worlds first make to order manufacturing software companies. I am doing the same thing with companies but my interest is in knowledge work which is way behind the manufacturing world in efficiency and effectiveness.
To that end, we have combined the social + knowledge + process disciplines into an elegant software platform called a Digital Knowledge Hub. Digital Knowledge Hubs work because they help eliminate the three biggest barriers to change...
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