Personal Information
Organization / Workplace
Greater Minneapolis-St. Paul Area United States
Occupation
Founder, CEO
Industry
Apparel / Fashion
Website
http://CCSdelivered.comAbout
Professional Objective:
Enable companies to create sustainable competitive differentiation through the quality of the customer experience they provide. Leveraging VOC, change management, process improvement, and process automation to create a better customer experience, increase employee satisfaction, and enhance profitability.
Summary of Qualifications & Experience:
Driven global customer operations executive with proven track record in operational analysis, strategic planning, organizational transformation, cost leadership and M&A related integration. Demonstrated commitment to the development of a high performance culture that embodies customer experience excellence, continual p...
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