SENIOR MANAGER TRAINING & QUALITY
Dedicated leader with over 9 years of proven results, I bring forth a unique set of knowledge and skills which include an in-depth understanding of Business Processes and Structured Methodologies, experience in the Customer Service industry, excellent understanding of Quality, Training & Training requirements, professional education and valuable experience gained predominantly while working in India.
KEY COMPETENCIES
Directing Others 鈥� Training & Development 鈥� Quality Assurance 鈥� Developing Direct Reports 鈥� Listening 鈥� Managerial Courage 鈥� Planning 鈥� Problem Solving 鈥� Drive for Results 鈥� Strategic Agility 鈥� Building Effective Teams 鈥� Re-engineering
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