Ana Paula has been working with Information Technology since 2007, with 8 years of experience in IT services, Project Management, Outsourcing Project Management, ITIL Methodology and Coordination Teams.
Experience in Logistics, Retail and BPO. Specialist in Delivery Leadership, Outsourcing Project Implementation, on-shore and off-shore models, PMO (Management).
As Project / Maintenance Manager, the main responsibilities are:
- Monitoring and "Report" of the contracted SLAs;
- Planning and design of the maintenance team;
- Guidance and evaluation of staff;
- Customer Relations;
- Estimation of effort, cost and project time;
- Development and evaluation of proposals for outsourcing proj...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
