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Why uTest?
 uTest is the world¡¯s largest provider of in-the-wild testing
services with over 70,000 testers from across 190 countries

                                                Functional, Load,
   25,000+                                      Usability, L10N &
 test cycles                                        Security




                                                    Web, Mobile
        2,000+                                    & Desktop apps
      customers

                      Enterprises, SMBs & universities

                                                           |   1
The uTest Advantage

? Better Applications
   ¨C In-the-wild testing: live testers, real devices, real-world conditions
   ¨C Unmatched coverage across large matrix of OS/browser/location
   ¨C Customers rate testers, so best testers win
? Faster Time to Market
   ¨C Test cycles created in minutes; underway in hours; completed in days
   ¨C Test cycle can be executed overnight or during weekends
? Lower Total Cost of Testing
   ¨C On demand means no long-term contracts
   ¨C Lower total cost of testing than near-shore boutiques or offshore shops
? Scalability
   ¨C 70,000+ professional testers from 190 countries
   ¨C Scale size of test team up or down at will



                                                                              |   2
The Challenge

   Types of Testing
   Services




                      |   3
Functional Testing

 ? Real-world functional testing
    ¨C Highly complimentary to in-house efforts
    ¨C Real-world testing, across:
       - OS & browser
       - ISP, firewall & anti-virus
    ¨C Exploratory or test case execution
    ¨C Manual or Automated
    ¨C Can also test integration between your product and third-
      party apps (EG: Facebook, Twitter, YouTube, ºÝºÝߣshare)




                                                                  |   4
Usability Testing

 ? Real-world usability testing
    ¨C Survey-based usability and UAT
    ¨C Virtual focus groups by:
       - Age , gender & location
       - Education level & employment status
       - Industries & hobbies
    ¨C UX experts available for:
       - Objective usability audit
       - Survey writing
       - Focus group management
       - Results validation and data analysis


                                                |   5
Load Testing

 ? Real-world load testing
    ¨C Complimentary to existing efforts
    ¨C Three flavors of load & performance testing
       - Live load
       - Synthetic load
       - Hybrid load
    ¨C Can utilize automated load tools
    ¨C Performance benchmarking also available




                                                    |   6
Localization Testing

 ? Real-world localization testing
    ¨C Reported issues validated by 2nd party
    ¨C Real-world localization validation, across:
       - Locations & languages (native speakers)
       - Age & education level
    ¨C Validating all facets of localization:
       - Language translation
       - Currency conversion
       - VATs and other taxes
       - Shipping options




                                                    |   7
Security Testing

 ? Real-world security testing
    ¨C Augments in-house efforts
       - Team or solo security probes
       - Dynamic manual and automated testing
    ¨C Helps achieve PII- and PCI-compliance
    ¨C Utilize industry-leading tools
    ¨C Protection against common vulnerabilities checklist
       - OWASP 10
       - SANS 25
    ¨C Focus is on black box security testing
       - Probing front end UI for security- or privacy-related vulnerabilities




                                                                            |    8
The Challenge

   Sample Customer
   Success Story




                     |   9
Case Study: Google

Global power Google taps into the crowd
to augment its in-house testing resources
¨C Challenge:
   - Google¡¯s top tech execs sought to scale their testing to keep up with their world-class
     dev teams. At the same time, they wanted to ensure their testing had real-world
     relevance to their end-users¡¯ experience.
¨C Strategy:
   - Having invested heavily in outsourcing, in-house resources and automated testing,
     Google needed a better, more scalable approach to in-the-wild testing.
   - Google explored a wide variety of alternatives and found uTest.
¨C Results:
   - After an extensive pilot project, Google expanded its use of uTest to 18+ web,
     desktop and mobile apps; now leverages uTest broadly and frequently.
   - As Google ramped up, uTest put a person on site full-time and is now a critical piece
     of Google¡¯s overall testing equation

                                                                                      | 10
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Why uTest?

  • 1. Why uTest? uTest is the world¡¯s largest provider of in-the-wild testing services with over 70,000 testers from across 190 countries Functional, Load, 25,000+ Usability, L10N & test cycles Security Web, Mobile 2,000+ & Desktop apps customers Enterprises, SMBs & universities | 1
  • 2. The uTest Advantage ? Better Applications ¨C In-the-wild testing: live testers, real devices, real-world conditions ¨C Unmatched coverage across large matrix of OS/browser/location ¨C Customers rate testers, so best testers win ? Faster Time to Market ¨C Test cycles created in minutes; underway in hours; completed in days ¨C Test cycle can be executed overnight or during weekends ? Lower Total Cost of Testing ¨C On demand means no long-term contracts ¨C Lower total cost of testing than near-shore boutiques or offshore shops ? Scalability ¨C 70,000+ professional testers from 190 countries ¨C Scale size of test team up or down at will | 2
  • 3. The Challenge Types of Testing Services | 3
  • 4. Functional Testing ? Real-world functional testing ¨C Highly complimentary to in-house efforts ¨C Real-world testing, across: - OS & browser - ISP, firewall & anti-virus ¨C Exploratory or test case execution ¨C Manual or Automated ¨C Can also test integration between your product and third- party apps (EG: Facebook, Twitter, YouTube, ºÝºÝߣshare) | 4
  • 5. Usability Testing ? Real-world usability testing ¨C Survey-based usability and UAT ¨C Virtual focus groups by: - Age , gender & location - Education level & employment status - Industries & hobbies ¨C UX experts available for: - Objective usability audit - Survey writing - Focus group management - Results validation and data analysis | 5
  • 6. Load Testing ? Real-world load testing ¨C Complimentary to existing efforts ¨C Three flavors of load & performance testing - Live load - Synthetic load - Hybrid load ¨C Can utilize automated load tools ¨C Performance benchmarking also available | 6
  • 7. Localization Testing ? Real-world localization testing ¨C Reported issues validated by 2nd party ¨C Real-world localization validation, across: - Locations & languages (native speakers) - Age & education level ¨C Validating all facets of localization: - Language translation - Currency conversion - VATs and other taxes - Shipping options | 7
  • 8. Security Testing ? Real-world security testing ¨C Augments in-house efforts - Team or solo security probes - Dynamic manual and automated testing ¨C Helps achieve PII- and PCI-compliance ¨C Utilize industry-leading tools ¨C Protection against common vulnerabilities checklist - OWASP 10 - SANS 25 ¨C Focus is on black box security testing - Probing front end UI for security- or privacy-related vulnerabilities | 8
  • 9. The Challenge Sample Customer Success Story | 9
  • 10. Case Study: Google Global power Google taps into the crowd to augment its in-house testing resources ¨C Challenge: - Google¡¯s top tech execs sought to scale their testing to keep up with their world-class dev teams. At the same time, they wanted to ensure their testing had real-world relevance to their end-users¡¯ experience. ¨C Strategy: - Having invested heavily in outsourcing, in-house resources and automated testing, Google needed a better, more scalable approach to in-the-wild testing. - Google explored a wide variety of alternatives and found uTest. ¨C Results: - After an extensive pilot project, Google expanded its use of uTest to 18+ web, desktop and mobile apps; now leverages uTest broadly and frequently. - As Google ramped up, uTest put a person on site full-time and is now a critical piece of Google¡¯s overall testing equation | 10