Global Service Delivery Manager at IBM India Pvt Ltd
Industry
Technology / Software / Internet
About
An engineer with a LAW degree, an MBA in Finance, and about 8 years of shared service experience for leading multinational corporations including IBM, Astrazeneca, McAfee, [24]7 Inc. across the account lifecycle: Solutions, Transitions, Operations Management, Account Management, Project Management and Service Excellence, I am experienced in service and client management on offerings that include: Server Administration, Middleware Application management (Websphere/DB2/Domino), Identity and Access management, IT Information Security and Risk management, Service Desk Delivery, Sys Operations for multiple fortune 100 companies; and responsible for managing application hosting for customers th...
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