Experienced IT professional with a successful track record of managing several medium to large, enterprise class IT projects for industry leaders such as Belk, Lowes, Kohl’s, MetLife and D&B Software. Effective communicator/ conflict manager, with vast experience in the Global Delivery model & multi-vendor programs.
• Project delivery – Execute medium to large scale projects, interact with business and IT partners to convert business objectives into requirements, manage all project phases, manage change requests, client escalations, track projects using MS Project, meet SLAs.
• Stakeholder management – VP/AVP level status reporting, PMO reporting, juggle priorities of stakeholde