Authorized Service Center - Operations, Policy Implementation, SOP Implementation, Audits and Technical and Non-Technical Support
Customer Support, Service Efficiency, Minimize turnaround time, maximize profitability for parent company while ensuring maximum customer satisfaction, Handling Customer Escalations and follow-up till closing.
IT Hardware and Network Management and Operations and first-hand expertise being Return-to-Bench Notebook engineer and Field Desktop Engineer in Past profile.
Have expertise in handling Corporate Customers being ATM CSE and dealing with leading Banks.
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