10 years of operations management and leadership experience with expertise in:
* team building
* productivity and process improvement
* creating a culture with Quality focus and Voice of Customer focus
* change management
* employee engagement
* improving safety systems and behaviors
* developing and mentoring direct reports
* coaching, giving feedback, and goal setting.
My first career was in law, so the my communication skills, emphasis on the customer (client), critical analysis and delivery of results have all transferred nicely to Operations Management, Logistics, Human Resources, Health & Safety and Lean Warehousing.
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