Organizations are proven performers when they find themselves recommended. A positive reputation is real competitive strength. Consistent effort is needed to obtain it, sustained effort to maintain it. Are you sufficiently aware of what your customers/beneficiaries have come to expect and how to deal with these expectations - on a daily basis?
The AnteMago method helps organizations get this right, public and private sectors alike. Through a clear focus on an organization's reputation goal we bring about the operational match between promises and behaviour. The AnteMago method makes organizations 'reputation goal-driven'. This results in significant performance gains, as it makes all in...