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Melbourne, Australia Australia

Helpdesk Support Technician Level 2/3 at Snooze Management Pty Ltd

Electronics / Computer Hardware

Highly motivated and hardworking individual looking for IT support roles that best fit to my skill set. I have great passion, eagerness to learn and emotional intelligence attributes. Technical Skills: • Ability to install, support, troubleshoot and diagnose both hardware and software developed through my role at DTS Group • Hands-on experience in Microsoft Outlook configurations and Mac, Windows XP, Vista, 7, 8, 8.1,10 troubleshooting as demonstrated during my role at Swinburne University Australia • Ability to use VMware, Hyper-V and virtualization, DNS, DHCP, Active Directory Domain Services • Firm understanding of routing protocols OSPF, EIGRP, RIP acquired through university studies...