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Basel Area, Switzerland Switzerland

Customer Experience Designer at Swiss Post

Logistics / Supply Chain

Bridging the disciplines of Sociology, Design and Technology is at the heart of Human Centered Design. In my role as a Design Thinking and Agile Coach I am helping customers and colleagues in adopting the values, principles and methods to create better and more relevant products and services. My current field of interest is: - Digital Transformation - Impact and Chances for established corporations - Machine Learning / AI - How can we leverage intelligent services for the greater good - Systems Thinking - How will the Digital Transformation impact our Social, Political and Economical Systems.