Session on what we can do to develop motivating workplace environments as project managers.
Not HRD measures for entire organization.
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Virtual Global Team Management June2010
1. How we can motivate virtual global teams
June, 2010
Hiromi Nohara
HRD consultant
nohara@es.main.jp
http://nohara.main.jp/eng
2. Little Intro of Hiromi Nohara
HRD Consultant
Believer of HRD for business betterment
Alliances with other professionals and universities
Experiences in HRD global projects
http://nohara.main.jp/eng/
Hiromi Nohara, nohara@es.main.jp 2
3. Objectives
1. Clarify the motivational factors every manager
needs to be aware of.
2. Develop motivational ideas to increase your
project productivity.
Hiromi Nohara, nohara@es.main.jp 3
4. Motivational Cycle
Dimensions are systematically connected.
Dont focus only on a part or two.
Communication
Trust between
Respect
company & members
Fairness
Sense of belonging
Meaningfulness
Hiromi Nohara, nohara@es.main.jp 4
5. Ideas to create a motivating workplace
Dimension What we can do
Clarify
objective, who, what and when
Communication
Trust between company &
Connect vision and work
Listen
Praise
members
Respect
Give constructive feedback
Let them choose & decide
Clarifyexpectation
Fairness Evaluate based on facts
Explain reasons of decisions/choices
Share customers voice
Meaningfulness
Show the ultimate outcomes of daily work
Share
knowledge
Sense of belonging
Communicate and respond
Hiromi Nohara, nohara@es.main.jp 5
6. About Communication
We need to understand where the team is heading.
We need to understand how our daily tasks serve
the bigger picture of the team.
Hiromi Nohara, nohara@es.main.jp 6
7. About Respect
We feel respected when we are heard, praised,
offered constructive feedback.
We don t improve by being ignored and judged.
We want to choose and decide how we work and
who we work with.
Hiromi Nohara, nohara@es.main.jp 7
8. About Fairness
Being treated fairly is our bottom-line expectation
in 21st century.
As long as we understand the logic behind, we could
accept decisions we don t like very much.
Hiromi Nohara, nohara@es.main.jp 8
9. About Meaningfulness
We want to agree on the purpose of our work.
We want to feel we are contributing to the world.
We want to learn what differences we are making for
our customers.
Hiromi Nohara, nohara@es.main.jp 9
10. About Sense of togetherness
We are social being, anyway.
We want to be genuine to ourselves.
We want to be genuine to our colleagues.
Hiromi Nohara, nohara@es.main.jp 10
11. Web tools best serve the purpose (Example)
conference
mailing list
micro/blog
podcast
Web
SNS
BBS
mail
Tool
wiki
Dimension
%
company & members
% % % % % % %
Communication
Trust between
Respect
% % % % % % %
% % %
Fairness
Meaningfulness % % % %
Sense of belonging % % % %
Hiromi Nohara, nohara@es.main.jp 11
12. Tips to manage virtual teams.
1. Be sensitive to priority differences among members.
2. Evoke members interest in work, not sense of
obligation or guilt, to grab their attention.
3. Repeat important messages We are creatures
good at forgetting things!
4. When you praise others, be genuine.
5. Let them know that you are always there for them,
and actually be there but no need to be 24/7.
6. Smile and stay positive, or at least try.
Hiromi Nohara, nohara@es.main.jp 12
13. Need more tips?
Ibe happy to connect & share.
ll
Hiromi Nohara
nohara@es.main.jp
Twitter:hirominohara
Skype:hirominohara
LinkedIn:hirominohara
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