This is my presentation slide for the HKUST Global Business Program, the top business bachelor degree in Hong Kong. By using my personal consulting experience with Empower Shop, I illustrate the importance of youth involvement in public affairs.
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Challenge:Future Promotion in the HKUST
1. Empower Shop ¨C
An Action Approach to Social Enterprises
Alexander, SHE
HKUST - GBUS Townhall Meeting
2. Background
Wh- Questions Explanation
Who ? The Hong Kong Society for the Blind (HKSB)
1
? Established in 1956 to provide rehabilitation service
? Empower Shop (ES) is their grocery employing the
visually impaired members
Where ? Headquarters in Shek Kei Mei
2 ? Also district branches to reach out more blind
Why ? No sustainably positive financial results
3 ? No solutions after repeated attempts
4 How
¡ but how?
4. What we learn, What we face
Marketing
First, positioning! Second, 4P strategies!
Information System
No Point of Sale (POS) system
Finance
Capital tied-up
Management
Ability-job mismatch
Different people from different fields speak differently
5. Business Intelligence and Data Mining
Market-driven Approach Data-driven Approach
? Adopted by most companies ? New approach of thinking data
? Plan ? Do ? Check ? Act ? Emphasize on ¡®Act-Plan¡¯
? Emphasize on market research ? Emphasize on in-depth
understanding of data (i.e.
business intelligence)
1
Data-driven approach Plan
Data as resources and
knowledge
4 Act Do 2
Check
3
6. Performance
Net Profit / Loss (from Aug to Nov 2011)
Boosted by the anniversary events
2000
$1,729.37
1500
1000 25.66x 11.73x
$826.05
500
64.85033333
0
-500
-690.6583333
-1000
August September October November
7. Illustration ¨C an hypothetical example
Code Items Type Price Price Sales Sales Sales Notes
(Oct) (Nov) (Nov) Rank Rank
(Nov) (Oct)
B303 Mango slice Food 9 9 80 1 3 Similar
snack products
B335 Apple Food 8 9 75 2 5 can be
slice snack introduced
B328 Mentos Food 13 13 5 4 / Inventory!
B303 B335 B328
Mango slice snack Apple slice snack Mentos